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Frequently Asked Question

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  • Q. How Long Can I Get the Feedbacks After We Sent the Inquiry? 

    We Will Reply You Within 12 Hours in Working Day.

  • Q. Are You a Direct Manufacturer or Trading Company?

    We Are a Manufacturer,and We Also Have Our Own International Sales Department. We Produce and Sell All by Ourselves.

  • Q. What Products Can You Offer?

    We Focus on Home Appliances, Especially the Manufacturers of Electric Fireplaces, Atomized Electric Fireplaces, Gas Fireplaces, Wood Fireplaces Etc.

  • Q. What Applications Do Your Products Relate To?

    Our Products Are Mainly Used in Home Decoration and Business, Home Use Has Become a Trend, Commercial Bars, Cafes and Hotels Are Also Very Common.

  • Q. Can You Do Customized Products?

    Yes,We Are Mainly Doing Customized Products According to the Customers’ Drawings or Samples.

  • Q. How About the Capacity of Your Company?

    We Have 18 Modern Types of Energy-Saving & Environmentally-Friendly Production Lines Including Main Fireplace Assembly Lines, Motor Production Lines, Supporting Assembly Lines, Plastic Spray Lines, and Production Lines for Quality Inspection. and Our Annual Production Capacity Is Over 750,000 Units.

  • Q. How Many Employees of Your Comany?What About the Technicists?

    We Now Have More Than 650 Employees, Including 15 Engineers and 50 Technicians. and There Are More Than 160 Employees With College Degree or Above.

  • Q. How to Guarantee the Quality of Your Goods?

    Firstly,We Will Do the Inspection After Every Process.for the Finished Products,We Will Do 100% Inspection According to the Customers’ Requirements and the International Standard.
    Secondly,We Have Our Own Testing Lab and the Advanced and Complete Inspection Equipments, Including Paint Film Impinger, Initial Viscosity Tester, Surface Roughness Tester, Digital Strobe Meter, Leakage Current Tester, Electrical Parameter Tester, Ground Resistance Tester, Digital Display Withstand Voltage Tester, Safety Performance Comprehensive Tester and So on.with These Advanced Facilities & Instruments to Ensure the Quality of Each Product to Meet the Standard,and We Are Able to Supply the Perfect Finished Products to Our Customers.

  • Q. What’s the Payment Term?

    When We Quote for You,We Will Confirm With You the Way of Transaction,Fob,Cif,Cnf,Etc.
    For Mass Production Goods, You Need to Pay 30% Deposit Before Producing and 70% Balance Against Copy of Documents.the Common Way Is by T/T. L/C Is Also Acceptable.

  • Q. How to Deliver the Goods to Us?

    Usually We Will Ship the Goods to You by Sea Shipment,Because We Are in Ningbo,and We Are Only 35 Kilometers Away From the Ningbo Port,It Is Very Convenient and Efficient to Ship Goods to Any Other Countries.of Course,if Your Goods Are Very Urgent, Ningbo Lishe International Airport and Shanghai Pudong International Airport Are Also Very Close to Our Company.

  • Q. Where Are Your Products Mainly Exported To?

    Our Products Are Mainly Exported to Over 30 Countries Such as USA ,Canada, Britain, Japan, South Korea, Russia, Mexico, Iran, Brazil, Turkey, Chile, Germany, France, the Netherlands, Finland, Ireland, Denmark, Belgium, Spain, Portugal, Switzerland, the Czech Republic, Italy, Greece, Latvia, Lithuania, Ukraine, Australia, New Zealand, Colombia, Argentina and So On.

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